In life, there will be people who don’t like you or your business. It is the cold hard truth of the world, but how do you handle the haters sippin’ on the haterade? Don’t panic like my girl Snow White! You should see negative online reviews and criticisms as an opportunity to address […]
Business Tips
10 Customer Service Tips for Business Owners
Of course you want to set your business apart from the competition! One of the best (and easiest) ways to do this is to step up your customer service game. Not sure where to start? That’s okay, we’ve put together a helpful guide. Check out our top 10 tips below! Customer service tips to set your […]
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Review Spammer Confidential: 5 Types of Spammers
It would certainly be nice if there was no such thing as review spammer, wouldn’t it. We could all just look to online reviews and never have to worry about fake reviews from family/friends or shady business owners. Unfortunately review spammers are everywhere waiting to hijack a perfectly good review site. Good news, though… We’ve […]
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Wiki Facts Everyone Should Know
Do you know what a wiki is? Of course you do! They’re the best source for information on the Internet. From finding information about celebrities to defining a word you just cant’t seem to place, a wiki has all of the answers. We love wikis so much we’ve built an entire online review site based […]
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Responding to Negative Reviews: The Do’s and Don’ts
If you’re a business owner, then you know that negative reviews happen. Sometimes they’re legitimate feedback, sometimes they’re not. Regardless of whether these negative reviews are valid, uncalled for, or completely bogus, you need to make sure you respond to them the best way possible. Here are the do’s and don’ts of responding to negative […]